Last Revised on March 13, 2024

At Solace, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing and using our website, you consent to the practices described in this policy. If you do not agree with any part of this Privacy Policy, please refrain from using our website.

Information We Collect

1. Personal Information: When you visit our website, we may collect personally identifiable information, such as your name, email address, contact details, and any other information you voluntarily provide through forms or communication.

1. Non-Personal Information: We may also collect non-personal information about your interaction with our website, such as your IP address, browser type, device information, and usage data. This information is collected through cookies, pixel tags, and similar technologies.

How We Use Your Information

1. Personal Information: We may use your personal information to:

Provide and maintain our website and services.

Respond to your inquiries, requests, or feedback.

Send you relevant updates, newsletters, and promotional materials.

Process transactions and send order confirmations.

Customize and enhance your user experience on our website.

1. Non-Personal Information: Non-personal information is used to analyze trends, administer the site, track user movements, and gather demographic information for aggregate use. This data helps us improve our website and tailor our services to better meet your needs.

Information Sharing and Disclosure

1. Third-Party Service Providers: We may engage third-party service providers to assist us in operating our website and providing our services. These service providers will have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

1. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or subpoenas.

1. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please understand that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will promptly remove the data from our records.

Your Choices

You can review, update, or delete your personal information by contacting us using the information provided at the end of this Privacy Policy. You may also unsubscribe from our marketing communications at any time by following the instructions in the emails we send.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “last updated” date at the bottom will indicate the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or the practices of our website, please contact us at Legal@HiSolace.com.