Dealing with a hack? Get help fast from personal cybersecurity experts
Get human cyber expertise to recover fast when you’re hacked, face identity theft, or spot suspicious activity - in 24 hours or less.
We created the future of personal cybersecurity
At Solace, we know cyber threats demand swift action, and you shouldn’t face them alone. As your local personal cyber team, we blend expert skill with genuine care to deliver clear, jargon‑free guidance for containment, recovery, and prevention. Available on-demand, we secure your devices, safeguard your privacy, and restore your peace of mind when you need us most.
- Paul Pioselli, Founder of Solace
HOW IT WORKS
Three steps to resolution
1
Call or Message Us
Describe what's happening. Everything is confidential. We never ask unnecessary questions.
2
We Take Immediate Action
Remotely or on-site. We contain the threat and begin resolution within minutes.
3
Resolved & Secured
We fix the issue, secure your digital life, and brief you plainly on what happened and how to stay safe.
WHY SOLACE
Solace handles all your personal cyber issues
Local expert access
Work directly with a dedicated Personal Cybersecurity Advisor - available in person or virtually, whenever you need support.
Fast emergency response
Skip the wait. Get immediate help from trusted, US-based experts - no call centers, no queues, just real support when it counts.
Protection made for you
The more complex your setup, the higher your risk. We simplify security by focusing only on what you truly need - nothing more, nothing less.
YOUR TRUSTED ADVISOR
Join hundreds of clients trusting our experts for personal cybersecurity
THREAT LANDSCAPE
We help you fight 225 billion+ potential cyber threats
Pishing & Spoofing
Fake emails and texts designed to fool you into sharing your login details or installing harmful software.
Social Engineering Scams
Scammers pretend to be trusted companies or people to trick you into making payments or giving them access.
Malware on Personal Devices
Malware sneaks into phones, tablets, or computers—stealing data, tracking activity, or causing system issues through fake links or downloads.
SIM Swapping
Scammers hijack your mobile number through carrier fraud to bypass text-based two-factor authentication and gain access to your accounts.
Account Compromise
Hackers use stolen passwords to log in without permission, commit fraud, and spread more malware across your accounts.
Smart Home Device Exploit
Attackers target unpatched or weakly secured smart devices to spy on you, cause disruptions, or break into your home network.
Frequently Asked Questions
What should I do immediately if I've been hacked?
Disconnect the compromised device from Wi-Fi and any wired networks immediately to prevent further data exfiltration, but leave it powered on, since shutting down can destroy forensic evidence in volatile memory. From a separate, trusted device, change passwords on your email, financial, and identity accounts in that order, and enable two-factor authentication using an authenticator app rather than SMS. Then call Solace at 959-949-4357 for emergency containment, forensic review, and recovery. Our Personal Cybersecurity Advisors respond 24/7 across Fairfield County, CT and Westchester County, NY.
How do I recover a hacked email or social media account?
Hacked account recovery is time-sensitive: attackers typically change recovery email, phone number, and 2FA settings within minutes of takeover. If you still have access, immediately revoke active sessions, change your password, and enable hardware-key or app-based 2FA. If you’ve been locked out, do not rely on automated platform recovery flows alone, they fail when attackers have already replaced recovery contacts. Solace works with platform trust-and-safety escalation channels to recover Gmail, Outlook, iCloud, Facebook, Instagram, and X accounts, then secures them so the same compromise cannot recur.
Can Solace help stop online blackmail, sextortion, or digital extortion?
Yes. We handle digital extortion, sextortion, and harassment cases for high-profile individuals, executives, and families with full discretion. Our process includes evidence preservation, attribution analysis to identify the perpetrator where possible, content suppression and takedown across platforms, hardening of the digital footprint that the attacker exploited, and coordination with legal counsel and law enforcement when appropriate. We never recommend paying extortion demands, which rarely end the harassment and often invite repeat targeting.
What is the difference between identity theft monitoring services and personal cybersecurity?
Identity monitoring services like LifeLock or IdentityForce alert you after your data appears in a breach or on the dark web, they are reactive and limited to credit-related fraud. Personal cybersecurity is preventive and comprehensive: it secures the accounts, devices, networks, and behaviors that lead to identity theft in the first place. A monitoring service tells you the front door was opened. A Personal Cybersecurity Advisor locks the door, installs the alarm, and responds when something goes wrong.
Is Solace's emergency cybersecurity response available 24/7?
Yes. Cyber attacks do not follow business hours, and most account takeovers occur overnight or on weekends when victims are slower to notice. Solace maintains 24/7 emergency response for retainer clients and urgent intake for new victims requiring immediate help. You will reach a Personal Cybersecurity Advisor directly, never a call center or offshore queue. Call 959-949-4357 (959-949-HELP) for emergency assistance.
How is Solace different from standard IT support or Geek Squad?
Standard IT support and retail services like Geek Squad focus on hardware repair and basic software issues, they remove a virus but rarely address how it got there. Solace focuses on adversarial defense: stopping active human attackers, conducting digital forensics, recovering compromised accounts, and protecting privacy. Our advisors hold enterprise-grade credentials and apply the same Zero-Trust frameworks used to protect Fortune 500 executives, adapted for individuals and families. Devices never leave your home, and you work with one named expert, not whoever is on shift.
Which towns and counties does Solace serve?
Solace is headquartered in Darien, Connecticut and primarily serves Fairfield County, CT, including Greenwich, New Canaan, Westport, Wilton, Weston, Rowayton, Stamford, and Fairfield, and Westchester County, NY, including Scarsdale, Rye, Bedford, Bronxville, Larchmont, Pound Ridge, and Chappaqua. We provide on-site visits throughout this corridor and remote service nationally for existing clients who travel or maintain residences in multiple states.
How much does a personal cybersecurity service cost?
Solace offers three primary engagement models: a one-time Personal Cybersecurity Audit (a comprehensive review and hardening of your digital life), emergency incident response (billed by case for hacked account recovery, identity theft response, or extortion cases), and ongoing concierge retainers for individuals and families requiring continuous protection and a dedicated advisor. Pricing reflects the boutique, one-on-one nature of the service rather than software subscriptions. Contact us for a confidential consultation and tailored proposal.
If you have any more questions, please reach out to our client support team.
